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Privacy Policy

Last Updated: 16 February 2026

1. Introduction

Plan Estratégico ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Contact us through our contact form
  • Subscribe to our communications
  • Request information about our coordination services

This may include your name, email address, phone number, and any other information you choose to provide in your messages.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • Device information

3. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide information about our services
  • To communicate with you about your project coordination needs
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: When you provide explicit consent for specific processing activities
  • Contractual necessity: When processing is necessary to fulfill our services
  • Legitimate interests: When we have legitimate business interests that do not override your rights
  • Legal obligations: When we must process data to comply with legal requirements

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers: Third parties who assist us in operating our website and providing services
  • Legal authorities: When required by law or to protect our rights
  • Professional advisors: Lawyers, accountants, and other professionals bound by confidentiality

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for two years unless you request earlier deletion.

7. Your Rights

Under GDPR and Spanish data protection law, you have the following rights:

  • Right to access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Request limitation of how we use your data
  • Right to data portability: Request transfer of your data
  • Right to object: Object to our processing of your data
  • Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at info@plan-estrategico.com.

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

13. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Plan Estratégico
Senda de Granada, 31
30100 Murcia, Spain
Email: info@plan-estrategico.com
Phone: +34 868 289 754

14. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos - AEPD).

Plan Estratégico

Technical coordination for residential energy efficiency renovations in Murcia.

Address:
Senda de Granada, 31
30100 Murcia, Spain

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